Bringing back flexibility, speed and customer focus to your IT team
Agile is very popular these days. Originating from the world of software development, it’s quickly gaining ground in other fields of expertise. Service Management is not an exception. But what is Agile Service Management?
In this 49-page e-book, you'll read everything you need to know about how you make your IT department more agile. You’ll learn the basics of Agile Service Management, including examples from practice, and learn best practices on how to successfully make the transition to Agile Service Management.