TOP 3 Challenges faced by IT Departments in Education & Solutions via TOPdesk

Smooth out your IT processes and work more productively!

TOPdesk understands the importance of sharing knowledge within educational institutions, and empowering IT Managers to deliver the best service to their colleagues. Working in education can be challenging on many levels. Ben Scavuzzo, Team Lead of Services at TOPdesk, has witnessed these struggles firsthand. Join Ben, as he shares some of his learnings. Discover:

1. How to gauge feedback on the service your deliver
2. Enterprise Service Management (ESM): How to streamline processes across multiple departments
3. Best practice action management processes to get the most out of your ITSM software

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TOP 3 Challenges Faced by IT Departments in Education & Solutions Via TOPdesk