TOP 3 Challenges faced by IT departments in EDUCATION & solutions via TOPdesk

Working in education can be challenging on many levels. We understand the importance of sharing knowledge within educational institutions, and empowering IT Managers to deliver the best service to their colleagues. Ben Scavuzzo, Team lead of Services at TOPdesk, has witnessed these struggles firsthand and will share some of his learnings. Smooth out your IT processes and work more productively! Discover:

1. How to gauge feedback on the service your deliver.
2. Enterprise Service Management (ESM): How to streamline processes across multiple departments.
3. Best practice action management processes to get the most out of your ITSM software.

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Check out some of our On-demand sessions:
Shift Left: Building Efficiency in Education for your IT Department
TOPtalk: Enhance Your Productivity: Building a Solution-oriented Service Desk
TOPdesk on Tour: Spring into action - Hit Refresh! with UGDSB