What's in this download?


A Configuration Management Database (CMDB) gives you information about the assets that support IT services and the relationships between them. Without this information, IT departments struggle to successfully execute more client-facing service management activities.

The value of a CMDB is recognized by most organizations, but implementing it can be costly. This template allows you to document your Configuration Management Roadmap - for free!

This template includes:

  • The business and IT drivers for investing in a CMDB
  • The IT processes that will be supported by the CMDB
  • The type of CMDB technology most appropriate for your organization

About the author


Info-Tech Research Group is the world’s fastest growing information technology research and advisory company, proudly serving over 30,000 IT professionals. They produce unbiased and highly relevant IT research to help CIOs and IT leaders make strategic, timely and well informed decisions.