---
title: TOPdesk | Tutorials Overview
---

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 Probeer TOPdesk

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![TOPdesk tutorials](https://page.topdesk.com/hubfs/TOPdesk%20tutorials.jpg)

## TOPdesk Tutorials: Basic Operator Training

These tutorials provide short and practical tips on how to use TOPdesk. Whether you are a seasoned operator or a fresh-faced starter, you can use these instructions to make the most of your TOPdesk environment. The tutorials have been organized into four relevant themes to help you achieve service excellence.

- [**Registering a Call**](https://page.topdesk.com/en/tutorial-bot-registering-a-call-part1?hsLang=en)
- [**Handling a Call**](https://page.topdesk.com/en/tutorial-handling-a-call?hsLang=en)
- [**Tips for Call Management **](https://page.topdesk.com/en/tutorial-tips-for-incident-management?hsLang=en)
- [**Knowledge Management**](https://page.topdesk.com/en/tutorial-bot-knowledge-management-part1?hsLang=en)
- [**Find your workload**](https://page.topdesk.com/en/tutorial-bot-find-your-workload?hsLang=en)
- [**Customize & Print Overviews**](https://page.topdesk.com/en/tutorial-bot-customize-and-print-overviews?hsLang=en)
- [**Selections**](https://page.topdesk.com/en/tutorial-bot-selections-part-1?hsLang=en)
- [**Reports**](https://page.topdesk.com/en/tutorial-bot-reports-part-1?hsLang=en)
- [**Customize your TOPdesk**](https://page.topdesk.com/en/tutorial-bot-customize-your-topdesk?hsLang=en)
- [**Tips and Tricks in General**](https://page.topdesk.com/en/tutorial-bot-tips-and-tricks?hsLang=en)
- **Change Management** 
    - [**Set up Templates**](https://page.topdesk.com/en/tutorial-bot-change-management-set-up-templates-part-1?hsLang=en)
    - [**Handling a Change as an Operator**](https://page.topdesk.com/en/tutorial-bot-change-management-handling-a-change-as-an-operator-part1?hsLang=en)
- **Asset Management** 
    - [Templates](https://page.topdesk.com/en/tutorial-bot-asset-management-set-up-templates-part-1?hsLang=en)
    - [Create an Asset](https://page.topdesk.com/en/tutorial-bot-asset-management-create-an-asset?hsLang=en)
    - [Adjust or Archive an Asset](https://page.topdesk.com/en/tutorial-bot-asset-management-adjust-or-archive-an-asset?hsLang=en)
    - [Overview](https://page.topdesk.com/en/tutorial-bot-asset-management-overview?hsLang=en)
    - [Import/Export](https://page.topdesk.com/en/tutorial-bot-asset-management-import-export?hsLang=en)
- [Reservation Management](https://page.topdesk.com/en/tutorial-bot-reservation-management-part1?hsLang=en)

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