Process requests faster with TOPdesk Incident Management and Self-Service Portal

In your organization, you want to keep everything running as smoothly as possible. But people have requests and things break down. How do you manage these requests and malfunctions? In TOPdesk, your users log their tickets in the Self-Service Portal. You manage and process these requests in the Incident Management module. In this short video, you’ll see how these modules work.

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