How to Deliver an Excellent Customer Experience Through Self-Service

Are your colleagues unhappy with their level of service in your organization? Are you getting the brunt of it? TOPdesk’s Self-Service Portal (SSP) is the definition of customer experience.

The SSP allows your colleagues to solve their problems with their own personalized environment, ultimately saving your time for more value-added tasks.

Join Pamela MacMillan in the “TOPdesk SSP Webinar: How to Deliver an Excellent Customer Experience Through Self-Service,” where she will discuss:

• Empowering your users through self-service,
• The importance of knowledge-centered support (KCS)
• Enterprise Service Management (ESM): a one-stop-shop for all services.

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