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TOPdesk | Your guides to service excellence

Watch this webinar

How to Deliver an Excellent Customer Experience Through Self-Service

March 2020

Are your colleagues unhappy with their level of service in your organization? Are you getting the brunt of it?

TOPdesk's Self-Service Portal (SSP) is the definition of customer experience.

The SSP allows your colleagues to solve their problems with their own personalized environment, ultimately saving your time for more value-added tasks.

 Join our webinar where Pamela will discuss:

  • How to empower your users through self-service 
  • The importance of knowledge-centered support (KCS)
  • Enterprise Service Management (ESM): a one-stop-shop for all services

This webinar is hosted by Pamela MacMillian, Sales Manager at TOPdesk. 

pamela

Pamela MacMillan

Sales Manager, TOPdesk USA