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TOPdesk | Your guides to service excellence

Watch on-demand!

Top 3 challenges faced by IT Departments in Education & solutions from TOPdesk

May 2020

Wondering how to streamline your IT processes and work more efficiently?  

TOPdesk understands the importance of sharing knowledge within educational institutions, and empowering IT Managers to deliver the best service to their colleagues.

Working in education can be challenging on many levels. Ben Scavuzzo, Service Management Consultant, has witnessed these struggles firsthand. Join Ben, and discover: 

  1. How to gauge feedback on the service your deliver 
  2. Enterprise Service Management (ESM): How to streamline processes across multiple departments 
  3. Best practice action management processes to get the most out of your ITSM software

Interested in poking around yourself beforehand? Download your trial here. 

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Ben Scavuzzo

Service Management Consultant at TOPdesk