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TOPdesk | Your guides to service excellence

Watch this webinar

Top 3 Challenges Faced by IT Departments in Municipalities & Solutions from TOPdesk

Monday, June 1st, 11:00 a.m. - 12:00 p.m. ET

Were you planning to attend a MISA event this year? Or perhaps you're wondering how to streamline IT processes in your municipal organization?

TOPdesk understands the importance of sharing knowledge and empowering IT Managers to deliver the best service to their colleagues 

Working at a governmental organization in the IT department can be challenging on many levels. Yash Parikh, Service Management Consultant, has witnessed these struggles firsthand. Join Yash, and discover: 

  1. How to implement one tool across different departments
  2. How to manage your data through reporting
  3. How to track and publish knowledge to your end users 

Interested in poking around yourself beforehand? Download your trial here. 

Yash Parikh

Yash Parikh

Service Management Consultant at TOPdesk, ITIL 4 Certified