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TOPdesk | Your guides to service excellence

Watch this webinar

Using TOPdesk for Remote Working, Transparent Workflows and a Smooth Customer Experience

March 2020

Working from home due to COVID-19? Looking for quick tips, tricks & best practices to quickly enable remote work & collaboration using your TOPdesk environment? 

During this webinar, Ben Scavuzzo, Consultant at TOPdesk will discuss the follow topics:

  • Publish accessible updates to your organization
  • Public forms for unregistered customers
  • Enabling self service remotely for your customers
  • Collaboration on remote work
  • Tracking time and effort against remote operators
  • Quickly implementing TOPdesk for other departments
  • And some personal tips and best practices on working from home!
Ben Scavuzzo

Ben Scavuzzo

Consultant at TOPdesk