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TOPdesk | Your guides to service excellence

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ROGER365.io – TOPdesk Caller ID integration with Microsoft Teams

September 2020

This may sound like a dream: you’re contacting a customer service and they know already who they are talking to and know the topic it is about.

The ROGER365.io TOPdesk integration in Microsoft Teams makes this dream come true.

  • Direct insights in available customer information when a customers reaches out to you
  • All communication centralized in Microsoft Teams (WhatsApp, webchat, social media etc.)
  • Efficiency for both the customer and your agents
  • Maximizing the productivity of your contactcenter
  • Reduce interaction costs and increase sales

Sounds interesting, right? Fabien van ‘t Woudt, Business Development manager at Ask Roger! Tells you everything about it in this webinar. 

fabien van t woudt

Fabien van 't Woudt

Ask Roger!