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TOPdesk | Your guides to service excellence

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5 Tips on How to Organize your Self-Service Portal in an International Environment

23 June 2020, 14:00 BST (15:00 CEST)

Do you struggle to organize your Self-Service Portal (SSP) in an international environment? Watch this quick 20 minute webinar to learn our 5 best practices for rolling out the SSP to different offices.

Our consultant Jessica van der Zweth, specialized in rolling out TOPdesk for international players, will tell you more about:

  • What the SSP design looks like according to our best practices
  • How to design the SSP when you’ve got specific operator groups per country
  • Tips on the promotion and use of knowledge for different offices
  • How to work with a multilingual SSP design
  • Best practices to promote the SSP in different countries

This is an interactive webinar, feel free to ask questions!

JessicaZ

Jessica van der Zweth

Global Accounts Consultant