Online IT Ticketing System
Whether you're looking to automate, customize or prioritize, we've got your back:
No more relying on multiple channels that cut down on service quality. With our Progress Trail, your conversation history is logged in one clear overview. Add screenshots, documents, or anything you need with a drag-and-drop system.
Using your IT department's database, our AI simplifies the registration process and makes suggestions for appropriate categorization and SLAs. We generate a priority matrix for the service level needed, guaranteeing response and resolution times are met by your team.
Automate incident registration, task assignment, and recurring tasks with our AI and automated features. When we're properly implemented, ticket automation can decrease repetitive service desk calls by more than 40%!
Easily spot where your team requires more training and resources. Our reporting feature provides one clear dashboard of your key metrics, and ensure you deliver great services while keeping costs low.
No more relying on multiple channels that cut down on service quality. With our Progress Trail, your conversation history is logged in one clear overview. Add screenshots, documents, or anything you need with a drag-and-drop system.
Using your IT department's database, our AI simplifies the registration process and makes suggestions for appropriate categorization and SLAs. We generate a priority matrix for the service level needed, guaranteeing response and resolution times are met by your team.
Automate incident registration, task assignment, and recurring tasks with our AI and automated features. When we're properly implemented, ticket automation can decrease repetitive service desk calls by more than 40%!
Easily spot where your team requires more training and resources. Our reporting feature provides one clear dashboard of your key metrics, and ensure you deliver great services while keeping costs low.
4.5/5
8.7/10
4.5/5
In less than 45 minutes, our experts will introduce you to our online IT ticketing system and explore how it can fit your unique business needs. No strings attached.
Take a look at how TOPdesk's ease of use, scalability and affordability set us apart from other ticket management systems.
We personalize your demo based on your unique needs. Discover why TOPdesk is the right choice for your service desk.
