A new series for 2021
The series focuses around TOPdesk features, so we’ll be running through what’s possible within the tool. There are two streams: ‘getting started with TOPdesk’ and ‘levelling up your TOPdesk’.
The ‘Levelling up your TOPdesk’ stream is aimed at enabling Application Managers and Service Delivery Managers to optimize their use of TOPdesk, so will be more technical than our ‘getting started with’ stream.
The Reservations Management webinar will be focusing on:
A look into making assets available for reservation
Managing reservations through the reservation planning overview
Reservation quick wins using:
a) Issue and return overview
b) Services Task Board