Scrum and agile ITSM are hot topics discussed across the internet, in the elevator, or while waiting in line at the coffee machine. But how does it...
When you think of agile working methods, Scrum is one that quickly comes to mind. But while Scrum works great for implementing changes and projects,...
Thanksgiving’s right around the corner. How do you prepare? Do you lock yourself up in your kitchen for days, or do you cook with family and friends?...
Change Management can be a rather rigid and long-winded process. Do you want to make your change implementations more agile? There are different ways...
A classic Change process can be long-winded and rigid. Can you make the process more agile? In this post in our agile blog series, we’ll discuss...
Do you have questions about moving to more Agile Service Management, and the implications of doing so? Consultant Bas Blanken - author of our Agile...
Introducing an agile way of working means a culture shift at your IT department. Some embrace the change, others might not be so eager to change the...
Contrary to what some people believe, the Agile mindset and service management go together quite nicely, as I explained in my previous post blog. But...
IT is falling deeply in love with Agile. But is a happy marriage between agile service management and watertight ITIL processes really possible? We...