Service Management Consultancy

Realise the potential of your Service Delivery

Are you looking for the next step in your Service Delivery? TOPdesk has more than 20 years experience in Service Management consultancy - and we love to share our knowledge.  

Whether it's implementing the tool or improving your processes, our team is here to guide you towards Service Excellence, online or in-person.

Service Management Consultancy Services


TOPdesk implementation

Implementing new Service Desk software isn't easy. We help you get you off the ground with TOPdesk as a software while at the same time helping improve and integrate better service procedures in your organisation.

Whatever you need - from data transfer from your old system to a simple but comprehensive Knowledge Management process - we'll lend you the helping hand you need and make sure everything is implemented quickly and without hassle. 

Technical consultancy

Do you have queries about new modules and functionality, or just looking to solve a problem you encountered?

Never worry! Our technical consultants are just a call away, and can help with anything from in-tool tech help to integrations with external software, if you're looking to expand your service capability. 


Technical consultancy
Improving processes

Improve your processes

Professionalise your Knowledge Management, reduce your incoming tickets through better Self-Service or promote your services better; whatever you need help with, we show up at your Service Desk and work with your team to achieve the results you want.  

Browse our professional services here >>




London School of Hygiene and Tropical Medicine

"We worked with TOPdesk to improve our processes and service catalogue - after 1 month, we exceeded our Self-Service target"

- London School of Hygiene and Tropical Medicine

Read the full case study >>

Get in touch

Curious to see how we can help you? Enquire about our servies using the form on the right or browse a selection of our professional services here.

Reviews on Gartner


Consultancy Enquiry