SIMPLER THAN SERVICENOW

Simplify your service desk processes without breaking the bank!

You aren't looking for an ITSM solution to make work more complicated. Unlike ServiceNow, we don't drop you in a puzzle of coding and hidden fees- just quick onboarding and ROI within 6 months.

 

Better service where it counts

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Implementational

As little as 3 weeks with 90% of new customers completed within 3 months.

As long as 8-12 months. dc

Onboarding & Support

TOPdesk follows a train-the-trainer approach for its implementation which is a seamless experience from kick-off to getting live.

"Frustrating vendor experience - implementation and ongoing service support not meeting my expectations. Moving on to a different product"  dc

Savings Transparency


TOPdesk offers 3 simple tiers all affordable and transparent with 99% of implementations staying within quoted budget.

ServiceNow offers many add-ons and customized plans, but pricing can be confusing and expensive. Lengthy implementations and complex integrations can also add to overall operational costs.  dc

No-Code

You can adjust and update TOPdesk without developer coding skills required.

ServiceNow typically requires multiple developers trained up in JavaScript, HTML, XML, CSS, .NET, and AJAX.  dc

Time-to-ROI

Quick ROI within 6 months or less.

No ROI guarantee.

Get a demo

Better service where it counts

Get a demo

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What makes TOPdesk unique?

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Why we stand out

Universal Features

No matter which of our plans you pick, you'll always get the same powerful, easy-to-use framework, including call management, asset management, and standard features like a knowledge base and self-service portal.

Software that grows with you

Our tool is designed to start simple and grow with your needs. Once we're live, it's easy to add features or integrate other departments. No need to tinker with the software's code, it's all made simple for your team.

Easier Collaboration

Manage your team's workload with our kanban and plan boards, designed to share, prioritize and assign tickets. Further elevate your collaboration by combining TOPdesk with your daily collaborative tools, using our 500+ integrations, including Slack, Teams, Trello and more.

The latest features, delivered continuously

TOPdesk provides Software as a Service, meaning we're always providing the latest and most secure TOPdesk version. With an average up time of 99.95% and local US and Canadian hosted data servers, you're always using the latest and safest ITSM software.

Our customers agree: TOPdesk is the easy way to go

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Elevate Your Service Game with TOPdesk

features-knowledge-management-short 1Implementation is a breeze

Pick your plan, features, and we're ready to roll. With 25+ years in the business, we use our expertise combined with market standards to pack our software with easy-to-use frameworks and templates for all the standard features you'd need. We do the hard work, so you don't have to.

features-knowledge-management-short 2Clear pricing without encryption tricks

With most ITSM tools, pricing is like an iceberg: there's a lot of added fees under the surface. At TOPdesk, we keep it simple: You pay for your plan, additional features, and the consultancy hours you want. Onboarding is baked into the price, and there are no maintenance costs, no license fees, and no hidden implementation charges.

features-knowledge-management-short 2 (1)Dedicated in-house experts

With 6000+ supported implementations worldwide, our consultants employ a step-by-step process that makes it possible to go-live with your new service desk software in days, not weeks. Once live, they provide comprehensive training with the goal of turning your team into TOPdesk experts. Master user roles, application management, and reporting.

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See TOPdesk in action

In less than 45 minutes, our experts will introduce you to our TOPdesk software and explore how it can fit your unique business needs. No strings attached.

The demo is customized around you
Get answers to your unique questions, and find out why TOPdesk is the right choice for your business.

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