Regardless of whether they are working at home or at the office, your customers always expect good service. The integration between TOPdesk and Skype for Business lets you offer better and more efficient support to your customers. When a customer calls, you can directly see an overview of previous requests and directly log a new request.

In this whitepaper you can read more about the key benefits of working with the TOPdesk and Microsoft Skype for Business integration. 

  • Pop-up with information about incoming calls

  • Direct overview of previous requests
  • Easily copy your chat conversation into a request
Read the white paper