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Slow response times and reluctant to acknowledge software issues or bugs. 
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Implementation is a breeze
Pick your plan, features, and we're ready to roll. With 25+ years in the business, we use our expertise combined with market standards to pack our software with easy-to-use frameworks and templates for all the standard features you'd need. We do the hard work, so you don't have to.
Clear pricing without encryption tricks
With most ITSM tools, pricing is like an iceberg: there's a lot of added fees under the surface. At TOPdesk, we keep it simple: You pay for your plan, additional features, and the consultancy hours you want. Onboarding is baked into the price, and there are no maintenance costs, no license fees, and no hidden implementation charges.
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Dedicated in-house experts
With 6000+ supported implementations worldwide, our consultants employ a step-by-step process that makes it possible to go-live with your new service desk software in days, not weeks. Once live, they provide comprehensive training with the goal of turning your team into TOPdesk experts. Master user roles, application management, and reporting.
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