Have you ever experienced repeat questions, tasks taking up too much time, fire fighting rather than being proactive, customers that aren't self-sufficient? These are things that every organisation has struggled with, but good knowledge sharing can solve almost all of these issues and more.
Your colleagues all have their own extensive knowledge. The problem is that much of this knowledge is hidden or invisible, making it difficult for an organisation to have relevant knowledge available at the right time. Only together, can we know the very most.
In this webinar, you will find out about a tried and tested approach to knowledge management allowing you to work smarter and with more fun. You will learn:
Service Management Consultant