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TOPdesk | Your guides to service excellence

Watch the webinar

Discover how you can automatically measure customer experience of your service delivery using TOPdesk & Webropol

July 2019

Measuring SLAs will only give you insight into “hard values” of your service delivery, i.e. how many incidents you handle and close on time. But do you know what your customers actually think about your service delivery? Webropol has partnered with TOPdesk, combining the power of our survey and reporting tool with TOPdesk's service management software, providing you with a comprehensive plugin that gives you deeper insight into these areas.

Join us to learn more about:

  • How to automatically follow up the customer experience of your service delivery
  • XLA vs SLA, what is the difference?
  • How to use Webropol together with TOPdesk to gain valuable insights

Amy Bassi, Managing Director at Webropol