Upcoming Webinars in the UK

TOPdesk Webinars
17 April 2018, 11:00 BST
Customer Journeys

Learn more about how to curate better experiences for your customers by mapping out their customer journeys and optimising them.

 
 
Join Webinar
5 April 2018, 11:00 am BST

Integrations: Action Sequences

Learn more about Action Sequences and how to create them. Including new functionalities such as variables and mapping values.

Join Webinar
April 2018

Customer Journeys

Learn more about how to curate better experiences for your customers by mapping out their customer journeys and optimising them.

 Join Webinar

May 2018

The New Asset Management

Join us to learn more about the new Asset Management module in TOPdesk: what's new, what's updated and what's coming up.
Coming Soon
1 February 2017, 11:00 am GMT

Webinar Highlighted

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Past Webinars

March 2018

TOPdesk and APIs

Find out how to best utilise TOPdesk's API and integrations to enhance your Service Delivery further.
 
Watch Recording
 
1 February 2017

Customer Satisfaction Metrics

Discover how better understanding your users' needs and experience will help you deliver better services.

 
Watch Recording
 
February 2017

Best Practice Incident Management

Join consultant Hannah Price to learn tips and tricks of the trade to get the most out of your Incident Management.

June 2017

An Introduction to TOPdesk

This webinar will demonstrate the highlights of TOPdesk with the chance to ask questions to a specialist.

22 March 2018, 14:00 GMT

Better Contract Management

Enhance your services with better contract management and learn how to keep to your SLAs, and create SLAs that you can keep to.
 
Watch Recording
August 2017

The road to Shared Services

We discuss the University for the Creative Art's road to Shared Service Management, the process of unifying all Service Departments.

 
Watch Recording
February 2018

Proactive Service Management

Join us to understand the benefits of having a more proactive service desk and learn the quickest steps to getting there.

 
Watch Recording
December 2016

TOPdesk Tips and Tricks

Product Manager Geoffrey Simpson goes through some nifty tips and tricks to make your experience within TOPdesk better.