This webinar addresses some of the questions our Support team are frequently asked, as well as how to quickly resolve common issues using our extensive Extranet Knowledge Base.
Our UK-based (but far travelling) Consultant Hannah Price goes through best practices for managing Incident and how this works in TOPdesk specifically.
July 2017
See how to best achieve Service Excellence in your Facilities Department and how CAFM software can help you handle your day-to-day tasks with ease.
July 2017
Are you continously improving your customer satisfaction levels? Discover how better understanding your users' needs and experience will help you deliver better services.
September 2017
Find out how to avoid more Incidents with a more proactive approach to Problem Management alongside consultant Hannah Price.
January 2018
Are you looking to create a better Customer Experience at your Helpdesk? See Hannah Price detail how to better map out your Customer Journeys
April 2018
Action Sequences in TOPdesk allows you to automatically execute a predefined future-proof sequence of HTTP requests.
April 2018