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What is Knowledge Centered Support (KCS)?

Knowledge Centered Service (KCS) is a clever way to share and reuse your team’s knowledge. This lets you make your services more smart, quick and scalable. 

KCS is a methodology developed by the Consortium for Service Innovation. Everything you see in this video is an interpretation of that methodology and in no way suggest to be the correct one. All rights and interpretations belong to and continue to belong to the Consortium for Service Innovation and can be found on www.serviceinnovation.org.

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