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Hi  ,

Your customers rely on IT, Facilities, HR and other services to support their daily work. Yet each department handles requests in their own way.

Working closely together with other teams significantly improves your services across departments. That's why Shared Service Management (SSM) is one of the pillars of our organization.

We've collected a few resources that explain how SSM helps you improve your service delivery:

Shared Service Management in 76 seconds


Gökhan Tuna