Want to create your own customer journey mapping workshop? We’re happy to help you. Below, you’ll find all the materials you’ll most likely need to do so.
Print this template, put it up on the wall and start mapping. Forgot the details? This template includes a cheat sheet for you to glance at when you’re not sure what to do next.
Want to create a persona before you start mapping? Use this persona template. As a reference, we included a detailed example of a persona.