Customize & Print Overviews

TOPdesk uses a lot of overviews. For example, an overview with all calls which are dispatched to your operator group, or an overview of all catering orders of today. Within TOPdesk you can customize and print these overviews. These tutorial will explain how.

• How to print a call / overview of calls

  This video explains you how you can print a call, for example for an operator or a supplier. Besides that, this video explains you how to print an overview of calls.

• How to make an export of an overview

  This video demonstrates how to export an overview. TOPdesk has a convenient feature that allows you to export an overview, including options on which fields to include in the export.

• How to customize personal settings

  This video demonstrates how to customize your personal settings as an operator. Your personal settings can always be navigated to from the user menu in the top right corner of the page. There, you have access to settings for things like overview display options, accessibility features, language preferences, and more.