Reservation Management (Part 3)

Reservation management is a module where rooms, assets, and services can be booked. The videos below explain how to create a new reservation, edit existing reservations, cancel reservations, and so on. Additionally, some videos go into detail about certain tasks boards and where you can see all ordered services (such as catering) for a specific reservation.

• How to use the services task board

  This video explains how to use the services task board. The services task board provides an overview of planned services, which can be filtered.

• How to use the issue and return board

  This video explains how to use the issue and return board, which allows assets to be issued and returned.

• How to find a reservation by the name of the requester or reservation number

  This video explains how to find a reservation by the name of the requester or reservation number. Reservations can be found with ease by searching either for their reservation number or the name of the requester.

• How to add the services task board and 'Issue and Return' buttons to the quick launch bar

  This video demonstrates how to add the services task board and 'Issue and Return' buttons to the quick launch bar. The quick launch bar is a customizable area of the TOPdesk Operator Portal on the left side of the page. Shortcuts to functionalities and to different areas within TOPdesk can be added as buttons, and the bar can be expanded and retracted. It's accessible from anywhere within TOPdesk.